The Food for Thoughts survey is McDonald’s UK feedback programme that turns a recent receipt into a quick in‑restaurant reward. This short guide shows you how to complete the survey, claim your voucher and avoid common snags.
To be eligible you must be 18 or over, live in the UK and complete the survey within 60 days of the receipt date. Keep the printed 12‑digit participation details safe; they are needed to get the email voucher with either a QR or a 12‑digit code.
We explain the simple steps from entering the survey to receiving the voucher, and what the current offer includes. Expect clear notes on restaurant limits, serving times and how to redeem the reward in person so your visit is smooth and trouble‑free.
www acdfoodforthoughts com: how to complete the Food for Thoughts survey today
Start by locating your receipt. Find the 12‑digit alphanumeric participation code printed near the bottom and note the exact spend amount. You’ll need both to begin the survey.
Find your receipt and enter the code
Go to the official survey site and type the receipt total exactly as shown. Enter the 12‑digit code carefully — letters and digits must match.
Answer short questions about your visit
The survey asks whether you dined in or took away and requests ratings for food, service and cleanliness. Be honest; clear feedback helps the restaurant improve.
Provide contact details and claim the voucher
At the end, give a name and email so the system can send the code voucher. Your email will include a QR or the same 12‑digit alphanumeric participation code to redeem in a restaurant.
What you’ll receive
- A voucher to buy one qualifying main (for example, a Big Mac® or six Chicken McNuggets®).
- Redeem with either one medium Fries or one Side Salad for the offer price shown on the voucher.
Eligibility, offer details and limitations for UK customers
Start by confirming that you meet the requirements to qualify for the Food for Thoughts promotion in the UK.
Who is an eligible customer
An eligible customer must be 18 or over and live in the UK. The customer must complete the survey within 60 days of the receipt date and keep the participation code safe.
The participation code voucher arrives by email as a QR or a 12‑digit alphanumeric code and is needed to redeem the reward.
Offer items and pricing
The offer lets you buy one qualifying main—six Chicken McNuggets®, one Big Mac®, Filet‑o‑Fish®, McChicken® Sandwich, Quarter Pounder with Cheese® or McPlant®—with either one medium Fries or one Side Salad.
Pricing varies: £1.99 if the survey was completed before 1 November 2023, or £2.99 if completed on or after 1 November 2023.
Limitations and how the offer works
- The voucher is one‑time use per eligible customer and must be redeemed by the expiry date shown.
- This promotion is valid for in‑restaurant orders only; it cannot be used with McDelivery® or towards an Extra Value Meal or any other value meal.
- Availability and serving times vary by restaurant. McDonald’s may decide if a customer has already used the promotion; that decision is final.
Redeeming your voucher in a restaurant: codes, crew members and common issues
Open your voucher on arrival and choose whether to scan, type or ask a crew member to help.
How to redeem
You can scan the QR on your code voucher at a self‑service kiosk. If scanning fails, enter the 12‑digit alphanumeric participation code manually.
Prefer human help? Ask a crew member at the till to scan or type the participation code and confirm the offer before you pay.
Availability and troubleshooting
- Redemption is valid only in‑restaurant and during serving times. Check the menu for item availability before ordering.
- If the code does not validate, recheck the 12‑digit entry and expiry date. A crew member can retry a till entry or check the code status.
- This offer is not valid with McDelivery® or towards an Extra Value Meal or other value meal deals.
- Per eligible customer the voucher is single use; if problems continue, contact McDonald’s UK Customer Services with your code voucher details.
| Method | Pros | Tips |
|---|---|---|
| Scan QR at kiosk | Fast and contactless | Keep screen bright and free of glare |
| Enter 12‑digit code | Works if scanner fails | Type letters and digits exactly |
| Ask a crew member | Help with validation and price | Show the code voucher and confirm fries or salad |
Conclusion
Before you visit, open the participation code voucher in your email and check the 12‑digit code and expiry. Keep your receipt to hand so you can confirm the total if needed and finish the food thoughts survey quickly.
The reward is simple: choose a qualifying main — for example one big mac® or a filet‑o‑fish — paired with either one medium fries or a side salad. The offer price depends on when you completed the survey, so check your voucher before you order.
If anything goes wrong, ask a crew member to scan or enter the code at the till. Eligible customer must remember the promotion is in‑restaurant only and single use; for further help contact McDonald’s UK Customer Services.
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